Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed site? This page covers how to reach the Crypto & Bitcoin Casinos team and what kind of messages we're set up to handle.
The Best Way to Contact Us
Email is the fastest and most reliable route. Send your message to [email protected] and a member of our team will read it — we don't rely on automated replies to stand in for a real answer. We aim to respond within a couple of working days, though it can take a little longer if we're dealing with a high volume of messages.
To help us route your message quickly, tell us upfront what it's about — a specific casino, a factual query about licensing or payouts, or general feedback on the site. A short summary line saves everyone time.
What We Can Help With
- Review and ranking questions — If you want more detail on why a site is positioned where it is, or how it compares to another on our list, ask and we'll explain our reasoning.
- Corrections — Bonus terms, supported coins, and licensing details at crypto casinos change often. If something on this site looks out of date or wrong, tell us and we'll look into it.
- Site suggestions — If you've come across a crypto casino you think we should review, let us know the name and what stood out to you.
- General feedback — Thoughts on how we present coin support, payout speed, or bonus terms are genuinely useful when we revisit and update pages.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we'll point you to appropriate support, including the National Problem Gambling Helpline at 1-800-GAMBLER.
What We Can't Do
We're an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for any of the brands listed here. That means we can't:
- Access, unlock, or verify individual player accounts
- Process, expedite, or refund a deposit or withdrawal
- Provide tax or legal advice — for questions about tax on gambling or crypto gains, consult a qualified professional
- Confirm whether a specific offshore site is legal in your particular state — that depends on your own state's laws, which you should check directly
If your issue is with a transaction, account verification, or a bonus dispute at a specific casino, contact that operator's own support team directly. We're happy to help with general questions about how a site works, but account-level issues sit with the operator, not with us.
How Our Editorial Process Works
Our rankings of sites like BetPanda, CoinPoker Casino, and Cryptorino are based on factors including supported coins, game selection, bonus terms, payout speed, licensing, and how genuinely anonymous the sign-up process is. Commercial relationships with the operators we cover do not influence where a site sits in our rankings — a site's position reflects our editorial assessment, not what it pays us. If you disagree with an assessment, we want to hear the specifics.
If you're looking for options outside the offshore US-facing space, our page on trusted non GamStop casinos UK covers a different market and may be more relevant depending on where you're located.
A Reminder About Play
Crypto casinos covered on this site are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US regulator. This puts them in a legal grey area for US players — availability and legality vary by state, and offshore operators may not carry the same player protections or self-exclusion tools as state-regulated sites. Players must be of legal gambling age (18+ or 21+, depending on the site and state) and should check their own state's laws before playing. Crypto values can move sharply, and losses are always possible — gamble only with what you can afford to lose, and reach out to 1-800-GAMBLER if gambling ever stops feeling like entertainment.
Thanks for reading, and for taking the time to reach out. We read every message and use the feedback to keep this site accurate and useful.